Job Description

Job Description and Duties

In all job functions, employees are responsible for creating an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences, and is free from discrimination. Employees are expected to provide all members of the public equitable services and treatment, collaborate with underserved communities and tribal governments, and work toward improving outcomes for all Californians.

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This is a permanent, full-time position, providing an opportunity for a motivated professional to contribute to important data analytics initiatives and support boards and bureaus across the Department of Consumer Affairs.

Under the direction of the Chief Policy and Analytics Officer of the DCA Executive Office, this position works with boards and bureaus to conduct research, analyze data, and provide insights that support decision-making. The role focuses on enhancing data quality, accessibility, and reporting using analytical tools and techniques.

Duties include:

· Leading teams in the collection, validation, and analysis of complex datasets.

· Evaluating and enhancing data quality, accessibility, and reporting standards to provide meaningful insights to all levels of management.

· Performing advanced statistical analyses, forecasting, and workload projections.

· Facilitating meetings with boards and bureaus to present findings and build consensus on    data-driven strategies.

You will find additional information about the job in the .

Working Conditions

The incumbent works 40 hours per week in an office setting with artificial light and temperature control. Daily access to and use of a personal computer and telephone is essential. Sitting and standing requirements are consistent with office work.

Special Requirements

Criminal Offender Record Information: Title 11, section 703 (d) of the California Code of Regulations requires criminal record checks of all personnel who have access to Criminal Offender Record Information (CORI). Pursuant to this requirement, applicants for this position will be required to submit fingerprints to the Department of Justice and be cleared before hiring. In accordance to DCA's (CORI) procedures, clearance shall be maintained while employed in a CORI-designated position. Additionally, the position routinely works with sensitive and confidential issues and/or materials and is expected to maintain the privacy and confidentiality of documents and topics pertaining to individuals or to sensitive program materials at all times.

Conflict of Interest: This position is subject to Title 16, section 3830 of the California Code of Regulations, the Department of Consumer Affairs' Conflict of Interest Regulations.  The incumbent is required to submit a Statement of Economic Interests (Form 700) within 30 days of assuming office, annually by April 1, and within 30 days of leaving office.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

The ideal candidate will have a strong foundation in data analysis and a demonstrated ability to apply technical skills to support informed decision-making. Candidates with experience in analytics, reporting, and communicating insights to diverse stakeholders are especially well-suited for this role.

·Experience working with large, complex datasets and performing advanced quantitative or qualitative analyses. 

·Proficiency in preparing professional documentation to present new concepts or changes to business process.

·Proficiency in data visualization tools such as Tableau, Power BI, or similar platforms.

·Experience preparing and delivering data reports, dashboards, or presentations to diverse audiences, including leadership or boards.

·Familiarity with regulatory, consumer protection, or public sector environments.

·Strong problem-solving skills and the ability to translate complex data into actionable insights.

·Ability to work independently and collaboratively within cross-functional teams.

·Demonstrated initiative in learning new analytical methods, tools, or approaches.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

*We offer free parking

DCA offers a competitive pay schedule and a work-life-balance for all its employees. The State of California provides comprehensive benefits packages determined by the employee's bargaining unit and conditions of employment. Some benefits include:

• Alternative work schedules.

• Flexible work hours.

• Remote work options.

• Medical benefits, including health, dental and vision insurance.

• Paid holidays and a defined benefit retirement program.

• More than three weeks of vacation/sick leave for staff.

• Health insurance in retirement.

• Employee Assistance Program.

• Loan forgiveness under the federal Public Service Loan Forgiveness Program.

For the latest information on the benefits offered by the state of California, explore the Health Benefits Summary provided by CalHR.

Salary Information

All civil service positions have salary ranges with minimum and maximum pay rates. Typically, employees who are new to civil service are appointed at the minimum rate of the salary range for the position. Special provisions for appointments above the minimum exist to meet special recruitment needs and to accommodate employees who transfer into a position from another civil service position and are already receiving salaries above the minimum.

STATEMENT OF QUALIFICATIONS

A Statement of Qualifications (SOQ) serves to demonstrate each applicant's ability to present information clearly and concisely in writing and will be considered the first-round interview. The Statement of Qualifications must accompany the application and resume and clearly respond to the questions below: 

1) Describe the applicant's knowledge, skills, and experience related to the Job Duty Statement. 

2) Data gathering often involves working with multiple departments. How do you build relationships and ensure stakeholders provide accurate and timely data? 

3) Describe your experience gathering and analyzing business or operational data. What methods do you use to ensure accuracy and completeness?

Your response must be in 12-point Calibri font and not more than two pages in length with 1-inch margins. Include “Statement of Qualifications,” your full name, and the job control (JC) number in the header. Resumes will not be considered in lieu of a Statement of Qualifications.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications - A statement of qualifications is required for this position. Please refer to the Statement of Qualifications Requirement section for instructions.

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