Job Description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

• EAT authentic Italian food at our restaurants, cafés and to-go counters
• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

Job Description

We are seeking a dynamic and detail-oriented Private Dining & Events Associate to join our team.

This role is essential in ensuring the seamless planning and execution of events while providing excellent customer service and collaboration with internal teams. The Events Associate will play a critical role in supporting the Private Dining Sales Manager by assisting with administrative tasks, client follow-ups, and event coordination. The ideal candidate will excel in managing logistics, supporting sales efforts, and maintaining high organizational standards to ensure superior guest experience.

Qualifications

Key Responsibilities:

• Manage billing and ensure accurate documentation for all event-related transactions.
• Design and update event floor plans and graphics to meet client specifications.
• Conduct site visits for both prospective and confirmed events, providing detailed walkthroughs and addressing client inquiries.
• Serve as the primary point of contact during event setup and execution, liaising between Operations and Kitchen teams to ensure smooth communication and delivery.
• Support the Private Dining Sales Manager with administrative tasks, client follow-ups, and event coordination as needed.
• Manage reactive sales for mid-level events (up to 30 guests) under the guidance of the Private Dining Sales Manager.
• Handle inquiries through the events phone line.
• Support additional projects as assigned by management, ensuring timely and quality completion.

The hourly wage for this position starts at $25 an hour based on experience + commission plan. 

Qualifications

• Proven experience in event coordination, sales, or a related field.
• Strong organizational and multitasking abilities with keen attention to detail.
• Excellent communication and interpersonal skills to build relationships with clients and internal teams.
• Proficiency in event planning software and tools, as well as Microsoft Office Suite.
• Ability to work flexible hours, including evenings and weekends, as needed.

Additional Information

Benefits and Perks

• Medical, Dental, Vision Insurance
• Paid Time Off
• Paid Parental Leave
• 401K with match or RRSP
• Bonus program
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• Referral bonus program
• and more!

Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

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