ServiceNow Developer Job at ArrowCore Group, Remote

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  • ArrowCore Group
  • Remote

Job Description

Title: ServiceNow Developer

Location: 100% Remote

Duration: 6+ months



Responsibilities:

1. ServiceNow Platform Expertise

  • Understanding of ServiceNow architecture (tables, scripts, workflows, ACLs, etc.).
  • Familiarity with ServiceNow ITSM modules (Incident, Problem, Change, Request, CMDB).
  • Experience with ServiceNow App Engine for custom applications.

2. Scripting & Development

  • JavaScript (primary language for scripting in ServiceNow).
  • Glide API (GlideRecord, GlideSystem, GlideAjax, etc.).
  • Business Rules, Script Includes, UI Policies, Client Scripts, Workflow Scripts .
  • Service Portal development using AngularJS, HTML, CSS .
  • Integration with third-party systems using REST/SOAP APIs .

3. Configuration & Administration

  • Configuring Workflows, Flow Designer, and Automation Rules .
  • Setting up Forms, Fields, and UI Actions .
  • Managing Access Control Rules (ACLs) .
  • Understanding Service Catalog & Request Management .

4. ITSM & ITIL Knowledge

  • Familiarity with ITIL best practices (especially Incident, Change, Problem, and Asset Management).
  • Experience with SLA configurations and notifications .

5. Integration & Automation

  • IntegrationHub for no-code/low-code integrations.
  • Orchestration for automating IT tasks.
  • MID Server for integrations with on-premise systems.

6. Performance & Troubleshooting

  • Debugging tools like Script Debugger and System Logs .
  • Optimizing performance of scripts and queries .
  • Managing and maintaining Instance Health .

7. Security & Compliance

  • Role-based Access Control (RBAC).
  • Data protection and encryption.
  • Compliance with governance frameworks.

8. Reporting & Analytics

  • Creating Dashboards, Reports, and Performance Analytics .

Knowledge of CMDB reporting and SLA tracking .

Title:

Location:

Duration:

SUMMARY:

RESPONSIBILITIES;

QUALIFICATIONS:

Job Tags

Remote work,

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